Business to Business Providers
We are a full-service destination management company that builds local programming from arrival through departure, including highly trained and experienced program guides, high standards of safety and risk management, and thoughtfully curated vendors and excursions in Costa Rica and the Dominican Republic. We work with mission-aligned companies seeking an entirely locally-owned and operated partner on the ground to support high-quality educational programming. We do deep discovery and full program build-outs to ensure the experiences live up to our partners’ learning, safety and experiential goals.
White-Labeled Program Delivery
White-labeled travel services provide you the opportunity to offer clients custom-branded travel solutions without having to invest in developing your own local operation. It allows you to leverage our expertise as an established destination management company that offers a wide range of travel solutions, including flights, hotels, transportation and tours. With white-labeled travel services, you can increase revenue streams and enhance your brand reputation by offering unique and personalized travel experiences. We believe in our partners and take pride in representing them in our communities. We wear your name proudly because we know your values align with ours (or else we wouldn't be friends). We are loyal to our clients and represent them well.
Behind-The-Scenes Operations Management
Our team can serve as the on-the-ground operations team to support your programs without co-branding. This is also called white-labeling. We work together to build out a full program itinerary and the local Offbeat team will manage everything from flights and transport, to hotel bookings and excursions, all the way to meals and providing program leaders integrated into your trip. This allows you access to the full economic, legal, and programmatic benefits of having an on-the-ground local team, and will allow your brand to shine.
One Primary Point of Contact
Our team is structured around expertise and experience in program locations and type. Throughout our partnership, you will have a primary contact who will manage the program and logistics, and will ensure the success of programs on the ground. This one point of contact will understand your company culture and program goals and how they will translate to experiences on program to help you deliver world-class service to your customers.
Fully Customized Programs
We live and work in the communities and environments where you will be traveling, so we have countless ways to make your experience unique to achieve your program goals. The locations, communities and vendors that make up our custom itineraries are always changing to ensure that we have the highest quality and most unique experiences depending on the season and the desired outcomes for your travelers.
All-Inclusive Itineraries Supported By Leaders On-Program
We provide services from arrival to departure. Our itineraries include all lodging, meals, transportation, activities and full-time local guides. Our local guides will be with your group 24/7 throughout the experience. Our full-time team of program managers are also on call in case of emergency. We have offices that operate year-round in Santo Domingo, Dominican Republic, and San Jose, Costa Rica to offer comprehensive travel support, as well as teams on the ground across both countries.
Safety, Risk Management, and Full Global Support
We take measures to ensure the well-being of our participants, employees, and hosts. Our extensive vetting process for vendors ensures that they meet the highest safety standards, benefiting both our participants and the vendors as businesses. Our staff undergoes thorough background checks, interviews, as well as training in CPR, First Aid, and our activity protocols, ensuring we are well-prepared to handle any situation and minimize risks.
Collaborating with your safety team is crucial for us, as we strive to align our programs with your specific standards. If we encounter safety standards that surpass our own, we readily adopt them to further enhance our practices. We are proud partners with the Cornerstone Safety Group, enabling us to stay informed and up-to-date with the latest safety and risk management developments.
Pre-Departure and Post-Travel Support Materials
A transformative travel experience does not need to start when we land in the country. We provide customers with pre-departure materials such as educational articles, packing lists and guides from local communities that will help participants prepare for their trip. At your request, we can join calls and host webinars or trainings for travelers. After the experience, we keep customers informed about the communities they visited via our Community Impact Report.
Sustainable Travel Practices Supporting Local Community Priorities
Our long-term relationships with community partners allow us to deeply understand the needs and priorities of people in the places where we work. Each service project we work on is part of a Community Impact Plan developed in collaboration with local stakeholders. We spend time getting to know the people we work with listening to their concerns and ideas. Together, we define what projects will be most impactful for both communities and our travelers, and then we work together to make them happen.
Our projects not only respond to local needs—they also work towards global priorities. The United Nations Sustainable Development Goals are a group of objectives that UN member states agreed to achieve by the year 2030. These objectives focus on creating positive development and eliminating negative situations in a way that safeguards the wellbeing of future generations and recognizes the interconnected nature of all people and nations. At Offbeat Travel, we align all of our community service projects with the Sustainable Development Goals, with a focus on goals that have been prioritized by our home countries.
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